FAQ

Q: I THINK THAT I HAVE A LEAK, AM I JUST BEING PARANOID OR IS IT REALLY A LEAK?

A. YOU CAN'T BE PARANOID WITH WATER. IT IS THE MOST DESTRUCTIVE FORCE IN THE WORLD.
IF YOUR MONTHLY WATER BILL IS HIGHER THAN NORMAL, THERE COULD BE A BREAK IN YOUR WATERLINE, OR A TOILET COULD BE RUNNING. ONE WAY TO FIND OUT IF THIS IS WHAT IS HAPPENING WOULD BE TO FIND THE MAIN SHUT OFF FOR YOUR MAIN WATER SOURCE, MAKE SURE THAT ALL FAUCETS ARE OFF BEFORE.

SHUT OFF THE WATER, CHECK YOUR METER LOCATED USUALLY IN FRONT OF YOUR HOME, NEAR THE STREET IF THE DIAL IS STILL SPINNING AFTER THE WATER IS SHUT OFF THAT WOULD INDICATE A LEAK OR THAT WATER IS STILL BEING USED (SOME HOMES HAVE A MAIN SHUT OFF INSIDE THE HOME AS WELL) IT IS ALWAYS BEST TO HAVE A PROFESSIONAL LICENSED PLUMBER TO PERFORM THIS TEST THOUGH, DUE TO STEPS THAT NEED TO BE TAKEN, AND CONSIDERED BEFORE SHUTTING OFF, THEN TURNING BACK ON YOUR MAIN WATER SOURCE.

Q: SHOULD I REPAIR, OR REPLACE LEAKY FAUCETS?

A: YES YOU SHOULD. A LEAKY FAUCET CAN CAUSE HIGHER WATER BILLS, OR EVEN WATER DAMAGE

Q. WHY DOES THE TOILET KEEP RUNNING?

A. USUALLY WHEN A TOILET CONTINUOUSLY RUNS, IT IS DUE TO A FAULTY FLAPPER, OR FILL VALVE

Q. WHAT DO I DO WHEN MY TOILET OVER FLOWS?

A. YOU WILL NEED TO TURN OFF THE WATER SUPPLY TO THE TOILET, WHICH WILL BE LOCATED OFF TO THE SIDE OR SLIGHTLY BEHIND THE TOILET. (IT IS THAT VALVE) AN OVERFLOWING TOILET COULD MEAN THAT THERE IS A CLOG OR OBSTRUCTION IN THE LINE

Q: WHY SHOULD I HIRE A LICENSED PLUMBER

A: IT IS THE SAME REASON WHY YOU WOULD WANT A LICENSED MEDICAL PRACTITIONER.

A LICENSED PLUMBER IS TRAINED, STUDIED AND HAS MORE KNOWLEDGE, AND PLUMBING SKILLS. THIS IS WHAT A PLUMBER DOES FOR A LIVING. YOU CAN TRY TO USE A HANDY MAN OR YOU TUBE, BUT THEN YOU WILL RUN THE RISK OF DAMAGING YOUR PLUMBING SO MUCH THAT IT WILL COST HUNDREDS TO THOUSANDS OF DOLLARS TO REPAIR. BETTER TO HAVE YOUR PLUMBING DONE RIGHT THE FIRST TIME BY A PLUMBER WHO KNOWS THEIR TRADE, THAN DIY AND CROSS YOUR FINGERS. REMEMBER, WATER IS THE MOST DESTRUCTIVE FORCE IN THE WORLD.

Q: THE DRAIN PIPES UNDER MY KITCHEN SINK, AND GARBAGE DISPOSAL KEEP COMING LOOSE- WHAT DO I DO?

A: TRY ADDING AN EXTENSION TO GO BETWEEN THE AFFECTED PIPES, USE A PLUMBER

Q: IS REPLACING A TUB A BIG OR DIFFICULT PROJECT?

A: IT IS A VERY BIG PROJECT. BE PREPARED FOR A LOT OF DRY WALL REPAIR. TUBS ARE ALMOST ALWAYS INSTALLED TO THE WALL STUDS, AND BEFORE A FLOOR IS FINISHED

Q: MY DISHWASHER DOES NOT COMPLETELY DRAIN ITSELF. DOES THIS MEAN THAT MY DISHWASHER IS BROKEN?

A: IT COULD BE POSSIBLE THAT THE KITCHEN DRAIN MAY HAVE A CLOG, OR THAT THE DISHWASHER WAS INSTALLED INCORRECTLY

Q: HOW DO I GET A SNAKE DOWN A TUB DRAIN?

A: YOU DO NOT SNAKE THROUGH THE ACTUAL DRAIN, YOU WILL NEED TO SNAKE THROUGH THE OVERFLOW PLATE LOCATED ABOVE THE DRAIN. YOU WILL HAVE TO REMOVE THE PLATE FIRST, UNLESS THERE IS A STOPPER THAT HELPS TO MANUALLY LIFT AT THE DRAIN. (THESE ARE ALMOST ALWAYS CLOGGED RIGHT UNDER THE STOPPER)

Q: WHAT CAN I PUT DOWN THE GARBAGE DISPOSAL?

A. SUGGEST TO PUT DISCARDED SCRAPS OF FOOD BUT USE DISCRETION BECAUSE CLOGS MAY OCCUR WITH CERTAIN FOODS

Q: HOW DO I PROPERLY USE A GARBAGE DISPOSAL?

A: SUGGEST IF YOU PUT DISCARDED FOODS IN THE GARBAGE DISPOSAL, ALWAYS RUN WATER THROUGH
USE, AND SLOWLY FEED THE DISPOSAL. CERTAIN THINGS SHOULD NOT GO IN THE DISPOSAL, SUCH AS EGG SHELLS, AND COFFEE GROUNDS

Q: MY GARBAGE DISPOSAL STINKS. IS THERE ANYTHING THAT CAN BE DONE TO ELIMINATE THESE ODORS?

A: FILL WITH ICE, AND RUN DISPOSAL TIL DRY. THIS WILL HELP TO REMOVE GROWTH, FOLLOWED BY SOME BAKING SODA WITH VINEGAR TO CLEAN THE REST

Q: HOW CAN I TELL IF I NEED A WATER HEATER REPLACEMENT

A: AN AVERAGE PROPER FUNCTIONING TANK STYLE WATER HEATERS LIFE SPAN IS NO LONGER THAN 13 YEARS. THE WATER HEATER WILL HAVE THE DATE ON THE MANUFACTURER'S LABEL LOCATED ON THE HEATER. IF YOU HAVE SIGNS OF LEAKAGE, THEN THAT WOULD BE AN INDICATOR THAT THE WATER HEATER NEEDS TO BE REPLACED

Q: WHY DO MY PIPES RATTLE AND MAKE NOISE ALL OF THE TIME?

A: YOU MAY HAVE A FAILED PRESSURE REDUCING VALVE, OR NO THERMAL EXPANSION TANK AT YOUR WATER HEATER 95% OF THE TIME IT IS THE PRESSURE REDUCING VALVE. PRESSURE BUILD UP IN THE LINES ARE THE CAUSE FOR THE PIPES RATTLING

Q: IS MY SEWER LINE CAUSING CONSTANT PLUMBING BACK UPS?

A: THIS DEPENDS: IF SEWAGE COMES UP IN THE TUB OR SHOWER, THIS COULD MEAN A MAIN LINE ISSUE. IF IT IS JUST ON A FIXTURE SUCH AS A SINK , IT COULD JUST MEAN THAT THERE MAY BE A BLOCKAGE IN THE BRANCH LINE SERVING THAT PARTICULAR FIXTURE. IF A TOILET IS BUBBLING OR GURGLING, IT COULD BE AN INDICATION OF A MAIN LINE ISSUE. IT WOULD BE BEST TO NOT USE THE LAUNDRY OR THE TOILET BETWEEN UNTIL THE ISSUE IS TAKEN CARE OF. IF YOU USE UPSTAIRS BATHROOMS, THERE IS A GOOD CHANCE THAT THE ISSUE'S WILL PRESENT ITSELF IN THE LOWER PLUMBING, LIKE THE SHOWER OR A TOILET. THERE ARE MEASURES THAT YOU CAN TAKE TO MAINTAIN YOUR MAIN SEWER LINE, IN ORDER TO HELP PREVENT ISSUE'S FROM OCCURRING, AND THAT WOULD BE TO PURCHASE AN ENZYME TREATMENT THAT YOU MANUALLY FLUSH THROUGH A TOILET ONCE EVERY MONTH OR EVERY OTHER MONTH DEPENDING ON THE DIRECTIONS. YOU CAN FIND THIS ENZYME CLEANER AT ANY LOWES OR HOME DEPOT. THIS ENZYME CLEANER HELPS TO MAINTAIN THE LINES, AND HELPS IN PREVENTING ROOTS FROM GETTING INTO THE MAIN SEWER LINE